Question 1

What is the subscription term?

Accepted Answer

The subscription term is annual. You are entitled to full access to the features in your subscription tier for the entire subscription term.

Question 2

What if I have multiple advisors that need access to FeeMetri(k)s™?

Accepted Answer

Each advisor on your team that makes rollover recommendations requires a subscription to FeeMetri(k)s™. Discounted pricing starts at 3 users. Have more than 10 advisors? Contact us (https://www.feemetriks.com/contact)for a quote.

Question 3

Can I cancel my subscription?

Accepted Answer

Yes! You can cancel your subscription at any time. Once your subscription is canceled, you will not be charged upon your next renewal date. You will continue to have access to your account until your current subscription term expires.

Question 4

How can I pay?

Accepted Answer

We accept payment via credit card.

Question 5

Can I upgrade my subscription or add users during my subscription term?

Accepted Answer

Absolutely! You can upgrade at any time. Your subscription fee will be pro-rated for the remainder of your billing period and your subscription will renew on your renewal date.

Question 6

Do you issue refunds?

Accepted Answer

Sorry, we do not issue full or partial refunds.

Frequently Asked Questions